09:30 am
Sat Mar 14

CANCELLED - Rehumanize Care: Communicate, Relate, Innovate (OFFICIAL)

JW Marriott Austin
110 E 2nd Street, Austin, TX, 78701
0.61km W

This is an official event. More info on badges, wristbands & priority access.

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110 E 2nd St.

Speakers

Calvin Chou

University of California San Francisco

Laura Cooley

Academy of Communication in Healthcare

Prakash Jayakumar

University of Texas at Austin / Duke University / University of Oxford

Thomas Lee

Press Ganey

Intersections between interpersonal communication, relationships, and technology simultaneously pose opportunities and threats that influence patient and provider experiences. Patient experiences are greatly influenced by the provider-patient relationship, which is threatened by the provider burnout “crisis”. 44% of physicians report at least one burnout symptom (AMA, 2017) and doctor suicide rates are the highest of any profession (CDC, 2018). Technology solutions, especially electronic health records, are often criticized in connection to provider burnout. This interactive panel discussion will explore opportunities for rehumanizing care by leveraging technology to enable stronger relationships and communication skills in healthcare.

Primary Entry: Platinum Badge, Interactive Badge

Secondary Entry: Music Badge, Film Badge

Format: Panel

Event Type: Session

Track: Health & MedTech sponsored by Rally Health

Level: Intermediate