11:00 am
Mon Mar 16

CANCELLED - Mind Journeys: Designing for Cognitive UX (OFFICIAL)

JW Marriott Austin
110 E 2nd Street, Austin, TX, 78701
0.61km W

This is an official event. More info on badges, wristbands & priority access.

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110 E 2nd St.

Speakers

Jason Schlossberg

Huge

Emily Wengert

Huge

Our brains don’t experience events objectively. Our brains filter everything we encounter through a lens of biases, needs, goals, feelings and prior experiences, creating an impassable chasm between the event and our conscious experience of it. While behavioral economics has attempted to understand the brain’s filtering mechanisms, experience design has largely remained focused on documenting the practical and emotional journeys, ignoring our underlying “mind journeys.” We’ll explore how principles of behavioral economics can be combined to recognize, and even nudge, a user’s mind journey through Cognitive UX. We’ll wrestle with dark patterns: when does nudging become hacking? We’ll show how thoughtful Cognitive UX can help brands create deeper and more meaningful relationships with users.

Primary Entry: Platinum Badge, Interactive Badge

Secondary Entry: Music Badge, Film Badge

Format: Presentation

Event Type: Session

Track: Design

Level: Advanced