05:00 pm
Tue Mar 17

CANCELLED - Understanding Your Customers: Big Data vs Small Data (OFFICIAL)

Fairmont Austin
101 Red River Street, Austin, TX, 78701
0.50km S

This is an official event. More info on badges, wristbands & priority access.

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101 Red River.

Speakers

Kendra Clarke

sparks & honey

Paul Donato

Advertising Research Foundation

Robin Opie

Oracle Data Cloud

Big data, gathered through clickstream, transactional, POS, CRM and location, helps us understand human actions and behaviors. Small data, gathered through primary research including focus groups, ethnographies as well as quantitative survey research, helps us understand the attitudes, motivations and emotions behind behaviors. How do successful brands combine both data sets in order to predict customer behavior? How do they infuse the voice of the customer in the process?

Primary Entry: Platinum Badge, Interactive Badge

Secondary Entry: Music Badge, Film Badge

Format: Panel

Event Type: Session

Track: Advertising & Brand Experience

Level: Advanced

Online: Slides